Frequently Asked Questions
Welcome to our Frequently Asked Questions page, also known as the FAQ. You won't find answers to the best gears ratio needed for that expedition or suspension travels. No. You will only find answers that are relevant for the casual bicycle t-shirts and shipping process of the Teeezy store. If you don't find what you're looking for, feel free to contact us and we'll be more than happy to assist you as best as we can.
Q: What is Teeezy?
Teeezy is an online store where you'll find bicycle t-shirts for those days where you're not on the bike. We focus on casual bicycle t-shirts, so you can show your pride even when not riding!
Q: You offer free shipping, really?
Yes, shipping is free, wherever you ride. However, some countries may add import fees or Value Added Taxes on US packages. Check out the rules for your country and make sure you understand them as no refund will be made for fees we can't control in your country.
Q: When will my order arrive?
We need a couple of days to print and ship your order, after that, you may have to wait up to 3-4 weeks for the package to reach it's destination. As we say, it's not the destination that counts, it's the journey! Take that time to go cycling!
Q: What do I do if something bad happens?
Shift happens. Packages get losts. Inks can fade. For whatever reasons, if there's anything wrong with your order, we ask you to contact us first and we'll try to fix the problem as best as we can. We hope that you won't need our assistance, but in case you do, we're to help. Enjoy the ride!
Q: How do I know what shirt to purchase?
First, locate a design that you like in our catalog. Make sure you correctly make your measurement with the sizing chart that is provided on all product pages. Note that the shirts may be bigger or smaller than the size you're used to purchase and since you can't try before you buy (it's an online store…), make sure you order the correct size.
Q: How can I help you with this nice business?
Wear our shirts, they are branded to our name. You can also tell a friend or get involved in our social networks. If you can show our products and tag us, it's even better. You are our best ambassadors! Thank you for sharing the bicycle love!